Each quarter since 2005, The Senior’s Choice has honored one of our members’ caregivers with our distinguished “Caregiver of the Season” award, recognizing their dedication, passion, compassion, and outstanding achievement. The remarkable individual listed below is the kind of person who will be caring for your loved one when you hire a member of The Senior’s Choice to provide in-home care.
Jodi has been a dedicated caregiver for Comforting Arms for nearly two years and we couldn’t be happier to have her on our team. Jodi has a unique background, having been a firefighter, an EMT, and a CNA to go along with her compassionate heart. Because of her experience and problem-solving skills, we have placed Jodi in some very challenging situations with complicated clients and she has risen to the challenge. In addition, we have called upon her to pick up last-minute shifts and she consistently accepts these assignments.
There are numerous examples of how Jodi’s care and compassion have shown through and I’d like to share two of them.
In one case, a family was deciding between hiring our service and that of another company, so they asked to meet our caregiver before finalizing their decision. I introduced Jodi to meet the family and client, and she immedately bonded with Jodi. The family quickly chose our service because of Jodi’s interaction with their Mom.
In another case, Comforting Arms was hired to provide part-time care for a woman with Alzheimer’s so her husband could leave the house knowing his wife would be safe in his absence. Knowing this would be a challenging situation, we assigned Jodi to the client. Through the first night, the client’s combative behavior was very difficult but Jodi provided a calming presence that helped diffuse the situation. The next night was worse and it was determined the best course was to have the client go to the hospital Emergency Department and ultimately discharging her to a skilled facility that specializes in stabilizing patients with combative behavior. Not surprisingly, the client refused to go in the ambulance but Jodi was able to convince her to go for a ride in the car to the hospital. Once at the hospital, the medical staff was not willing to honor the family’s desire to admit Mom to the rehab facility, but here again, Jodi’s level headed and persuasive approach helped them see the wisdom of the family’s request and the client was sent.
I received the following note from the client’s husband afterward. He writes, “If I were able, I would steal Jodi. During our recent problems she was amazing. While I was standing around with my face hanging down she was getting the job done. Thanks for knowing the right person to send.”
Jodi, we can’t tell you how very grateful we are for all you do for Comforting Arms and our dear clients. You truly deserve to be the Caregiver of the Season!
— Phil & Julie Graiser