Diagnosis:

• You’re Targeting the Wrong Applicants
• You’re Recruiting in Crisis Mode
• You have High Caregiver Turnover

TSC Remedy:

Multiple Pillar Approach to Recruiting

• Recruit from 35 sources!
• Use recruiting language that attracts the Ideal Caregiver profile.

Systemized Recruiting Process

• Use group interviews to identify the best applicants and cut your interviewing time!

Comprehensive Caregiver Training Program

• Our peer-level support system fosters stability and loyalty.
• Initiates new caregivers to company service standards and company culture.
• Reduces turnover and creates more consistent service – increasing client satisfaction.

Diagnosis:

Your company has no Unique Selling Propositions (USPs)

TSC Remedy:

TSC programs will enable you to differentiate yourself from the competition and give your company a competitive advantage.

• CCA® Training Program
• CHCA® Training Program
• Fall Prevention Program
• Welcome Home® Program
• Disease-Specific Training
• Chronic Care Curricula for Clients
• Professional Marketing Training
• In-home Assessment Training
• Affiliation with Leading National Organization

Diagnosis:

Congratulations, you’ve built a JOB for yourself, not a business.

TSC Remedy:

Take charge of your business instead of letting it run you:

• Advisory Board Program – Learn financial benchmarks and proven formulas for when to hire new staff & how to build a team to run the business without you.
• TSC Operating Systems Manual provides systemization of:
  • Staff Recruiting & HR
  • Administration & Scheduling
  • Marketing
  • CEO role!

You can delegate some responsibilities and work ON the business rather than IN the business!

Diagnosis:

You need an experienced, knowledgeable SUPPORT TEAM to help you through challenges and seize opportunities.

TSC Remedy:

TSC Membership and Support:

• One-on-one coaching with experts to:
  • Help you identify your goals
  • Offer ideas to help you reach your goals
  • Encouragement & support for bumps in the road
  • Help with TSC systems
• Member Conventions & TSC Connected Calls
  • Learn new strategies for growing your business
  • Receive new tools and resources to make your business more efficient
  • Learn about best practices from current members
  • Network with members and develop relationships with businesses in your area

Diagnosis:

You need TIME-TESTED, PROVEN MARKETING TOOLS

TSC Remedy:

TSC Marketing Materials

• Choosing from over [60] different marketing pieces that you can customize for your business, including:
  • Brochures & Flyers (Basic Business, CCA®, CHCA®, Fall Prevention, & much more)
  • Perfect presentations
  • Client advertisements
  • Recruiting advertisements
  • Direct mail pieces
  • Newsletters
  • Press releases and articles
  • 30 second TV ad
  • Web site

Diagnosis:

Your business has no STRUCTURE

TSC Remedy:

TSC’s Proven Operating Systems

Implement these tools and you’ll have what the vast majority of small to medium-size businesses don’t… a set of systems that add stability and financial value to your business, including:

• Pricing
• Accounting
• Budgeting
• Forecasting
• Recruiting
• Hiring
• Marketing & Lead Generation
• Sales
• Client Assessment
• Case Management
• Problem Resolution

Diagnosis:

You need a TRUSTED ADVISOR to explain how to grow a profitable business whether for long-term ownership or planning an exit strategy.

TSC Remedy:

TSC Advisory Board Program

• TSC Executive team offers special high-level coaching to provide insight and breakthrough strategies for pushing past revenue plateaus and overcoming challenges that come with business growth.

TSC Benchmarking Workbook

• To track and measure the 14 Key Financial and Operational Drivers of business to efficiently interpret your business health on a quarterly basis.
• Informs you of opportunities to be optimized and problem areas to be shored up.

Diagnosis:

You need AUTOMATION

TSC Remedy:

Robust & Proven Scheduling Software

• You could be using the industry’s leading Internet-based scheduling software at a 40% discount off of regular retail pricing!
• Scheduling Software will simplify and improve:
  • Employee scheduling
  • Payroll hours reporting
  • Client billing
  • And tremendously reduce payroll and invoicing time!
• Telephony will:
  • Enable you to accurately record caregiver time
  • Make caregivers more accountable
  • Make billing more accurate – improving client satisfaction

Diagnosis:

You need ACCOUNTABILITY SYSTEMS

TSC Remedy:

TSC Marketing Tools

• Establish 13 different ways you should be connected in the community including 50 different types of referral sources with whom you should build relationships
• Have specific weekly/monthly marketing expectations for developing both new and continuing referral relationships

TSC 4 Step Marketing Process

• For building a set of 20+ referral partners who each agree to give you a referral a month without fail

Scheduling Software CRM

• For tracking/reporting status and results from every referral visit, event, and networking meeting
• Reports to identify which referral source referred which client leads and which leads converted to clients
• Reports lead generation by referral partner to show who’s consistently referring and who needs more attention

Diagnosis:

You have no PURCHASING POWER with your insurance provider

TSC Remedy:

Group Discounted Insurance Policy

• TSC members get to purchase the industry’s leading General & Professional Liability Policy
• Specialized insurance policy for home care companies giving you complete coverage
• TSC members save 50% off the standard rate
• Fast and easy signup

Diagnosis:

EFFORT is NOT the same as EFFECTIVENESS!

TSC Remedy:

Effort x Effectiveness = Results

• TSC will teach you why effort is no substitute for effectiveness
• Learn to channel your efforts and become more effective, which will increase your results
• Implement proven TSC tools and resources so you can WORK LESS AND EARN MORE!!!