How many business owners, when asked what they do, respond, “I’m a leader”? Probably very few because many of us don’t think consciously in those terms. But actually, it’s the most important role we play in our company, or at least it should be.
Did you know that it can cost well over $2,000 to replace a caregiver? To add to that, the caregiver turnover rate is incredibly high (>60%) in states all across the U.S. Luckily, the schedulers at your home care agency are more than capable of helping with caregiver retention.